iwbat Privacy Policy
This page clearly explains how we collect, use and protect the personal data you provide to iwbat.
1. Introduction and Purpose
This Privacy Policy ("Policy") applies to anyone who uses the website https://iwbat.run and its related services ("Platform"), operated by the iwbat Online Gaming Platform ("iwbat", "we").
This Policy explains in detail why we collect players' personal data, how we use it, whether we share it with others, how long we keep it, and what rights players have over their own data.
By continuing to use the iwbat platform, you are considered to have read and accepted the terms of this Policy. If you disagree with any part of this Policy, we ask that you stop using the platform.
2. Types of Data We Collect
We only ask for data that is necessary to open an account, deposit, withdraw and play games on the iwbat platform. We do not collect data unnecessarily. The types of data we handle are as follows.
a) Identity Data
- Name, date of birth (to verify you are 21+)
- Email address
- Phone number
- National registration details required to verify Myanmar citizenship
b) Financial Data
- Deposit / withdrawal records via KBZPay, Wave Money, AYA Pay
- Transaction amounts and dates
- Your mobile wallet number (used only to process payments)
c) Platform Usage Data
- Login time, logout time and number of logins
- Games played, time spent playing and betting history
- Bonus and promotion claim history
- Customer service chat records
d) Technical data
- IP address (for country and region verification)
- Browser type and version
- Device type and operating system
- Session cookies and technical identifiers
3. How we collect data
We collect data in the following ways—
Directly from you
Data you provide yourself when registering an account, making a deposit or contacting support.
Automatic logging
Technical log data and cookie data sent by your browser to our servers when you access the platform.
Payment channels
Relevant financial data collected during transactions through KBZPay, Wave Money and AYA Pay.
KYC verification
Identity data submitted during account verification (KYC) — this will be retained for the full period required by law.
4. Purposes for using your data
iwbat uses your data only for lawful purposes, which are—
- Account management — registering accounts, verifying logins and maintaining account security
- Financial services — processing deposits and withdrawals smoothly and checking for errors
- User verification — confirming that players are at least 21 years old and are unique individuals
- Customer support — resolving issues raised by players
- Responsible gambling protection — monitoring players' gambling patterns to detect potentially problematic behaviour early
- Platform improvement — analysing and improving our services, interface and game products
- Security — protecting against cyber threats, fraud and financial irregularities
- Legal and regulatory compliance — maintaining records as required by applicable laws
5. Sharing data with third parties
iwbat does not sell, rent or share your personal data with third parties for commercial purposes, nor does it provide your data to advertising companies.
Data is shared only in the following cases—
a) Service providers
Data is shared on a strictly limited basis with companies such as payment processors KBZPay, Wave Money and AYA Pay, and KYC verification partners, sharing only what is necessary for them to perform their role. These companies are bound by data protection obligations and must follow iwbat's guidelines and policies.
b) Legal obligations
Data will be disclosed only when required by law, court order or official government request, and players will be notified in advance wherever possible.
c) Business restructuring
In the event of a merger, sale or restructuring of iwbat's business, data may be transferred, but the protections in this policy will continue to apply.
6. Data retention period
We retain data only for as long as needed to fulfil the purpose and meet legal requirements. The key principles are—
- Active account data — retained for as long as the account remains active
- Financial records — for the period required by law
- KYC data — for the relevant period for legal and compliance purposes
- Closed or deleted account data — until the applicable legal retention period expires
- Gambling records — for a reasonable period for responsible gambling protection and dispute resolution purposes
After the retention period ends, data will be securely deleted or anonymised so that individuals can no longer be identified.
7. Players' data rights
As an iwbat player, you have the following rights regarding your personal data.
Right to access
You can request to view the data we hold about you.
Right to Rectification
You can ask us to correct any data that is inaccurate or incomplete.
Right to Erasure
You can request that data be deleted where there is no legal requirement to retain it.
Right to Data Portability
You can request a copy of your data to take away (Data Portability).
Right to Restriction
Where applicable conditions are met, you can request that processing of your data be restricted.
Right to Object
You can object to the use of your data for educational, research, or similar purposes.
To exercise any of these rights, contact us at [email protected]. We will handle your request promptly.
9. Data Security Measures
iwbat uses both technical and organisational measures to protect player data.
Technical Safeguards
- All data transfers are protected with SSL / TLS encryption
- Account access and financial transactions are secured with multi-factor verification
- Data at rest is also protected with encryption
- Access is restricted to those who need it (Role-based Access Control)
Organisational Measures
- Staff who handle player data receive regular data protection training
- Access to personal information is logged and audited
- In the event of a data breach, defined response and notification procedures are in place
Even with these measures in place, no internet service can be 100% secure, so players are also responsible for keeping their own login credentials safe.
10. Restriction on Under-21s
iwbat's services are intended for persons aged 21 and over only. iwbat does not knowingly collect personal information from anyone under the age of 21.
If we become aware that a person under 21 has submitted data without our knowledge, that data will be deleted immediately. If you know of anyone under 21 using the platform, please notify us at [email protected].
11. Changes to This Policy
iwbat may update this privacy policy from time to time in response to changes in law, technology, or business operations.
Every update to the policy will be posted on this page, and the "Last Updated" date will be prominently displayed in the hero section. For significant changes, players will be notified in advance via an in-platform notice at login. Continued use of the platform after any changes will be taken as acceptance of the revised policy.
12. Contact for Data Protection
If you have any questions about the iwbat privacy policy, wish to exercise your data rights, or have concerns about how your data is handled, please contact our support team.
Log in to your iwbat account and reach us via Live Chat
Privacy Protection FAQs at iwbat
Common data protection questions from players, along with their answers.